AI at the heart of digital transformation

Christel Heydemann, CEO of the Orange Group, shares her views on the impact of artificial intelligence in Europe.

At Mobile World Congress 2025, telecoms industry leaders discussed the future where AI and connectivity come together to tackle today's challenges.

Christel Heydemann on AI: “a new revolution in our sector”

Our purpose
As a trusted partner, Orange gives everyone the keys to a responsible digital world.

Headlines

Une dame consultant son ordinateur au sein de son foyer

Towards 100% high-speed broadband following copper network decommissioning in 162 municipalities

Fiber, being more efficient, sustainable, and better suited to today’s demands, is steadily replacing the copper network that has connected France for over half a century. Following our announcement in late 2019, we’re continuing our gradual closure of this historic network in close partnership with local authorities and public institutions..

illustration for annual financial results_FY_2024

Strong 2024 results, 2025 Organic Cash Flow target raised

Gros plan sur une main tenant un smartphone

AI: Orange adopts a pragmatic and responsible strategy

We’re taking a leadership role in the telecommunications sector by adopting a responsible and efficient approach in three key areas: customer experience, smarter networks, and internal operational efficiency, while ensuring that AI is accessible and beneficial to all.

Can we move towards a responsible AI?

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Artificial intelligence is part and parcel of daily life. The tech is invisible but it’s consequences are very real for everyone.
This magazine helps you to better understand and explore all the issues it raises through a series of interviews with contributors who offer complementary backgrounds, experiences and reflections.

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26
operating countries
(including non consolidated countries)

298 million
customers worldwide

137,000
employees

€44.1 billion
in revenue

These key figures, which illustrate Orange's activity worldwide, are dated at December 2023

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Meet our employees

Discover the portrait of Jeanne, Substainabilty Manager for the Middle East and Africa area.

Jeanne talks to us about her missions within the Africa and Middle East zone on subjects that are close to her heart: the environment, recycling and reconditioning.

Read the profile

Discover the other portraits